At Little Fashion Tots, we want shopping for your little ones to be as joyful and stress-free as possible. That’s why we’ve created straightforward shipping and return policies that put your family’s needs first.

Shipping Information

Order Processing

We know you’re excited to receive your order! All orders are processed within 1-2 business days (excluding weekends and holidays).

Shipping Options

We offer two convenient shipping methods to suit your needs:

  • Standard Shipping ($12.95):
    • Carrier: DHL or FedEx
    • Delivery time: 10-15 business days after shipping
  • Free Shipping (orders over $50):
    • Carrier: EMS
    • Delivery time: 15-25 business days after shipping

International Customers: We ship worldwide (excluding Asia and certain remote areas). Please note that international orders may be subject to customs fees, which are the customer’s responsibility.

Our Hassle-Free Returns Policy

We understand that sometimes those adorable outfits might not be quite right for your little one. That’s why we’ve made our returns process as simple and parent-friendly as our shopping experience.

Return Eligibility

You may return most unworn, unwashed items with tags attached within 15 days of delivery for a refund or exchange.

Important Exceptions: For health and safety reasons, we cannot accept returns on:

  • Swimwear (Boys Swimwear, Girls Swimwear)
  • Personalized items

Exceptions will be made if these items arrive damaged or defective.

Easy 4-Step Return Process

Step 1: Initiate Your Return

Email us at [email protected] within 15 days of receiving your order with:

  • Subject: Return Request – Order #[Your Order Number]
  • Item details (name, size, color)
  • Reason for return
  • Your preferred resolution (refund or exchange)

Step 2: Wait for Approval

Our customer care team will respond within 1-2 business days with:

  • Return authorization
  • Return shipping instructions
  • Our return address: 145 Great Western Road, Yarmouth, US 02664

Step 3: Package & Ship

Include in your return package:

  • The item in original condition with tags
  • Original packaging if possible
  • The packing slip or order confirmation

Note: Return shipping costs are the customer’s responsibility unless the return is due to our error.

Step 4: Receive Your Refund or Exchange

Once we receive and inspect your return:

  • Refunds: Processed within 3-5 business days to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Exchanges: Shipped within 1-2 business days after approval

You’ll receive email confirmation when your refund is processed. Depending on your payment provider, it may take 3-10 business days to appear in your account.

Damaged or Defective Items

If your little one’s new outfit arrives damaged or defective:

  • Contact us within 48 hours of delivery
  • Include photos of the damage
  • We’ll arrange a free return label and expedite your replacement

Need Help?

Our customer care team is here to make your experience with Little Fashion Tots delightful. Contact us at [email protected] with any questions about shipping or returns.

Thank you for choosing Little Fashion Tots – where we treat your family’s needs with the same care we put into our products!